General conditions of sale - Anne Krystel - Extrait de Parfum

Anne-Krystel Perfume

Company 9223 8385 Québec inc
Headquarters 3875 Ste-Catherine East, Montreal, Quebec, Canada, H1W 2G5
Phone number 514-500-1105
Email address ak@anne-krystel.com

General conditions of sale of products sold on www.anne-krystel.com

Updated on January 1, 2018

Article 1: Object

The present conditions govern the sales by the company 9223 8385Qc inc of Anne-Krystel Perfume.

Article 2 – Price

The prices of our products are indicated in Canadian, all taxes included (GST and QST and other taxes applicable on the date of the order), unless otherwise indicated and excluding processing and shipping costs. If you ship to a country other than Canada, you are the importer of the product (s) concerned. Customs duties or other local taxes or import duties or state taxes may be payable. These rights and sums are not the responsibility of 9223 8385 Qc Inc. They will be your responsibility and are your sole responsibility, both in terms of declarations and payments to the competent authorities and or organisation of your country. We advise you to inquire about these aspects with your local authorities. All orders regardless of their origin are payable in Canadien money.  The company 9223 8385 Qc inc reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the price at the time of the validation of the order and subject to availability.  The products remain the property of the company 9223 8385 Qc inc until full payment of the price.  Warning: as soon as you physically take possession of the products ordered, the risk of loss or damage to the products is transferred to you.

Article 3 – Orders

You can order: Detail the chosen methods, for example:

  • On the Internet: www.Anne-Krystel.com
  • By phone at 514-500-1105 (public opening days) from 10am to 5pm from Monday to Saturday.

The contractual information is presented in English and will be confirmed at the latest at the time of validation of your order.  The company 9223 8385 Qc inc reserves the right not to register a payment, and not to confirm an order for any reason whatsoever, and more particularly in case of supply problem, or in case of difficulty concerning the order received.

Article 4 – Validation of your order

Any order appearing on the website www.anne-krystel.com implies the adhesion to the present General Conditions. Any confirmation of order implies your full and complete adhesion to the present general conditions of sale, without exception or reserve.  All data provided and the recorded confirmation will be worth proof of the transaction.  You declare to have perfect knowledge.  The order confirmation will be worth signing and acceptance of the operations carried out.  A summary of the information of your order and the present General Conditions, will be communicated to you in PDF format via the e-mail address of confirmation of your order.

Article 5 – Payment

Validating your order implies for you the obligation to pay the indicated price.  The payment of your purchases is made by credit card thanks to the secure Paypal system.  The payment on the card is done at the time of the order. In case of split deliveries, unsent products will be refunded by Paypal to your confirmation email.

Article 6 – Retraction

No return or refund. If damage to the product (only broken glass perfume bottle) caused by the delivery, Anne-Krystel Perfume will send you a new item.  Shipping costs will be free. EXCEPTIONS TO THE RULES TO REPLACE THE PRODUCT The rule does not apply if:      The box is damaged by the mail

Article 7- Availability

Our products are offered as long as they are visible on the web site www.anne-krystel.com and within the limits of available stocks. For non-stocked products, our offers are valid subject to availability at our suppliers. In case of unavailability of the product after placing your order, we will notify you by email. Your order will be automatically canceled and you will be refunded.

Article 8 – Delivery

The products are delivered to the delivery address indicated during the order process, within the time indicated on the order confirmation page.  In case of delay of shipment, an email will be sent to inform you of a possible consequence on the delivery time which has been indicated to you.  In case of deliveries by a carrier, the company 9223 8385 Qc inc can not be held responsible for late delivery due exclusively to the unavailability of the customer after several proposals for appointments.

Article 9 – Guarantee

All our products benefit from the legal guarantee of conformity and the guarantee of hidden defects, provided for by articles 1641 and following the Civil Code. In case of non-compliance of a product sold, it can be exchanged.  All complaints, exchange requests must be made by email ak@anne-krystel.com within 30 days of delivery.  The products must be returned to us in the same state in which you received them with all the elements (accessories, packaging, instructions …). The shipping costs will be refunded on the basis of the invoiced rate and the return costs will be refunded upon presentation of valid explanation or facts.

Article 10 – Liability

The proposed products comply with the Canadian legislation in place. The company 9223 8385 Qc inc can not be held responsable in case of non-compliance with the legislation of the country where the product is delivered. It is your responsibility to check with the local authorities the possibilities of importing or using the products or services you intend to order.  In addition, the company 9223 8385 Qc inc can not be held responsible for damages resulting from misuse of the purchased product.  Finally, the company 9223 8385 Qc inc can not be held responsable for any inconvenience or damage arising from the use of the Internet, including a break in service, external intrusion or the presence of computer viruses.

Article 11 – Applicable law in case of disputes

The language of this contract is English. These conditions of sale are subject to English law. In the event of a dispute, Canadian courts will be the only ones competent.

Article 12 – Intellectual Property

All elements of the site www.anne-krystel.com are and remain the exclusive intellectual property of 9223 8385 Qc inc. No one is authorized to reproduce, exploit, rebroadcast, or use for any purpose whatsoever, even partially, elements of the site that are software, visual or sound. Any simple or hypertext link is strictly prohibited without the express written consent of 9223 8385 Qc inc.

Article 13 – Personal data

The company 9223 8385 Qc inc reserves the right to collect personal information and personal data about you. They are necessary to manage your order, as well as to improve the services and information we send you.  They can also be forwarded to companies that contribute to these relationships, such as those responsible for the execution of services and orders for their management, execution, processing and payment.  This information and data is also kept for security purposes, in order to comply with legal and regulatory requirements.  You have a right of access, rectification and opposition to personal information and personal data about you, directly on the website.

Article 14 – Archiving Proof

The company 9223 8385 Qc inc will archive the purchase orders and the invoices on a reliable and durable support constituting a faithful copy.  The computerized records of the company 9223 8385 Qc inc will be considered by all parties concerned as proof of communications, orders, payments and transactions between the parties.

ak@anne-krystel.com
514 500-1105
3875 Sainte Catherine East,
Montréal QC H1W2G5, Canada

Shipping in Canada and USA only.